Feature

Use the best solution for your lost and found process

The Lost and Found Manager and the App can be used for the entire lost and found process of your company or agency. Free of charge and without requiring an installation.

Finding process


FOUND ITEM ENTRY


An item is found in your company.
It can be registered in just a few clicks.

LOST ITEM INQUIRY


Your customer suspects to have lost something on your premises.
He/She can maken an online inquiry all on their own.

MATCH


The found item and the customer's inquiry are automatically compared – it's a match!

HANDLING GATEWAY


The customer reaches the Handling Gateway.
He/She provides the neccessary information and pays for shipping as well as your expenses.

The Lost and Found Manager

The Lost and Found Manager is designed to significantly decrease the workload of your company or agency – and at the same time increase your service and customer satisfaction considerably. The software paves the way for an efficient handling of found items as well as lost and found inquiries. It was developed with special industry partners in order to provide a powerful solution for even the most demanding businesses.

Higher Return Rate

Utilizing the Lost and Found Manager increases the return rate of lost items significantly – a clear customer service advantage to your competition.

Reduce Storage Time

Your warehouse management is simplified by structuring your lost and find items and inquiries. This means less lost items in your storage space.

24/7 Reachability

Visitors can access your found items of your company 24/7. Searchers can avoid annoying long queues, closed doors, and frustrating phone calls.

Easy to use

The software is designed for intuitive use and has a free interface that allows for the simple entry of lost items – or to search for them. Over 260 categories make this efficiently possible..

Full Cost Control

Take advantage of the software for free and see for yourself how easy it is to work with the Lost and Found Manager.

Relief by targeted inquiries

By outsourcing lost and found inquiries, you can significantly relieve your employees, so that they can concentrate on your core business – employees save time and your company or agency saves money.

Publish in the largest
online lost and found platform

Have it Back (www.haveitback.com) offers an easy way to search for anything that's missing, lost, stolen or has gone astray – or to publish your loss. The platform can be used intuitively and for free. With it, private users as well as companies and agencies can publish lost items - or search for them online.

  • Free of charge and without registration

    All lost and found entries transmitted to the Have it Back platform are swiftly published online. The archive can be searched and found items can be added - free of charge.

Feature
Feature

Next-gen map technology

Just like the internet platform Have it Back, the Lost and Found Manager also has the handy map-function integrated into its system. Individualization to your specific needs can be realized.

  • If your company or agency has a own website, the map can be integrated into your existing interface.

Price

Compare all Features - We Provide Flexible Plans
Full cost control through the easiest billing models
Entries
Free
Standard
Premium
Enterprise
Maximum entries per year
1,500
5,000
10,000
Unlimited
Features
Free
Standard
Premium
Enterprise
Unlimited users
Integrate website forms function for lost and found reports
Smart Matching between lost items and found items
Set up finding locations independently
Set up storage locations independently
History of each entry
Upload picture
Upload pictures using a webcam
Power search
Resubmission
Authority Communication
Dynamic category management
Automatic value determination
×
Mobile solutions (editing of lost and found entries)
×
Existing Data Import (CSV)
×
×
Module
Free
Standard
Premium
Enterprise
Whitelabel
Optional
Optional
Multiple entry
Optional
Optional
Extensive statistics on lost and found entries
Optional
Optional
Export
Optional
Category management
Optional
Template (verifications, etc.)
Optional
Integration
Free
Standard
Premium
Enterprise
Have it Back connection
Shipping handling (Handling Gateway Standard)
Payment handling
×
×
Invoice dispatch (Handling Gateway Premium)
×
×
Infrastructure, Security and Support
Free
Standard
Premium
Enterprise
SSL 2.048 BIT
Data center datadoch Strasbourg (German data protection regulations)
Data center in the USA
×
×
Data center in the EU
×
×
Data center in Germany
×
×
Support
Free
Standard
Premium
Enterprise
e-mail
Priority email
×
Phone
×
×
Coming Soon
Free
Standard
Premium
Enterprise
Authentification layer
Dynamic form generator
×
Set individual codes for found items
×
QR scanner via webcam
×
×
Export for auctions
×
×
×


Monthly
Yearly Save 20%

Standard

$


Perfect for smaller businesses and cities up to 1.500 entries per year.

Enterprise

$


Large enterprises and cities with unlimited entries per year.



Enterprise Project Request

Get all the features from our enterprise plan, a service level agreement,
top-tier support, tailored training, and integrations
with other business software and requirements.


CONTACT US FOR A PROPOSAL

Inside view

This is how modern and clearly structured the Lost and Found Manager is!

We are ready to take the lost and found process off your hands!

The Lost and Found Manager considerably simplifies the entering, administrating, and handling of lost and found goods as well as customer inquiries. Inquires no longer need to be processed manually, because they come in directly via the online platform. The system compares the inquiry with the entries of Have it Back - a database that is connected to over 700 municipal as well as private lost and found offices - and informiers the searcher automatically.
The Have it Back team will of course assist you beyond the planning and implementation.

Please feel free to contact us – we will find an individual solution for you.

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